Important Information for SSMOKE Members

We are excited to have you join our family.

We are thrilled to have you join the Focus Federal Credit Union family this April. We want this experience to be seamless to create the best possible experience for you as we approach our conversion date on Monday, April 1st, 2024.

To prepare you for the upcoming changes, we’ve put together this comprehensive guide that includes:

  • Important Dates
  • Step-by-step instructions as a first-time user to login to your online banking account
  • Upcoming changes to your account & how to prepare
  • Who to contact with questions
  • Our mission and vision

Our Mission & Vision

Mission: Focusing on the financial goals of our members while providing superior service.

Vision: Focus Federal Credit Union’s vision is to provide superior service, offer innovative products, and be the financial institution that members choose first, use the most, and grow with throughout their lives.

Important Dates

  • Wednesday, March 27th
    • Debit cards, online banking, and the website will be unavailable for our conversion.
  • Monday, April 1st 
    • The SSMOKE branch will be closed for the conversion. However, all other Focus FCU branches will be open to serve you. All services will be back online and functional so you can; log in to online banking, utilize your new account, and check out all of the new benefits that come with your Focus Federal Credit Union membership! Make sure to set up recurring debits using your new account number or debit card for a seamless transition.
  • Tuesday, April 2nd
    • Welcome to Focus Federal Credit Union! The SSMOKE branch location will be open to serve you.

Upcoming Changes

  • Account Information
    • Your account information, including your account number, will be changing. Your account information for automatic payment and direct deposit will be mailed to you. If you haven’t received it, we may not have up-to-date information on file for you. To update your information, please fill out an address change form here
  • Online Banking
    • Your online banking access through SSMOKE will end on Friday, March 29th. You can easily register for online banking access with your new Focus FCU credentials on April 1st, 2024 at www.focusok.com.
  • Debit Cards
    • If you already have a debit card through SSMOKE, you will receive your new Focus FCU debit card in the mail by Monday, April 1st. Your current SSMOKE card will be inactive starting on Wednesday, March 27th.
  • Account Types
    • Your membership accounts through Focus FCU will resemble your current SSMOKE account but with additional benefits! Visit our website for current types and benefits.
  • Direct Deposit & Automatic Withdrawals
    • Direct deposits will automatically be updated to post as usual to your new Focus FCU account after the merger. Automatic withdrawals will be posted to your SSMOKE account until April 1st. After the 1st, you will need to set up your automatic withdrawals using your new Focus FCU account information.
  • ATM Access
    • Enjoy access to thousands of surcharge-free ATM’s through the transfund network. You can find ATM locations at www.transfund.com/locations.
  • Credit Union Service Centers
    • Looking for more locations or extended hours? Utilize one of our convenient locations for withdrawals, deposits, and extended hours. Locations can be found by clicking here

Important Disclosures

As you embark on this journey with us, it’s our priority to provide you with all the necessary information. As you embark on this journey with us, it’s our priority to provide you with all the necessary information. To view our updated membership agreement, please click here. Should you prefer to receive a physical copy by mail, kindly reach out to us via email at [email protected]

To view our current Fee Schedule, please click here.

Contact Us 

For questions, please reach out to us at 405.230.1328 or visit one of our branch locations.

Our team is here to serve you through this transition and to answer any questions you might have. We are committed to making this transition an easy one so you can love your membership with Focus Federal Credit Union as much as we do!