Job Description

The Focus Federal Credit Union/Main Branch Location

Full-Time Collection Officer

Position Hours: M-F 8:00 am till 5:00 pm. 40 hours a week.

Required Skills: Responsible for the control of delinquency on credit card and loan accounts by contacting members to determine the reason for the past due condition and make satisfactory arrangements and/or offer solutions to help resolve the delinquency.  Optimization of collection results while balancing the goodwill of members with the overall business interests of the credit union is the ultimate goal.

Education and/or Experience:

• High School diploma or GED required. • This position requires two to five years of banking or related experience.
• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contract with others and/or is usually of a personal or sensitive nature.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk, hear, and sit. The employee frequently is required to stand for long periods of time and walk; use hands to finger, handle, or feel objects or controls; kneel or crouch while filing and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds, which may also include lifting overhead. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate.

Salary: $31k to $35k Annually

Our Main Branch is located at 420 NE 10th Street, Oklahoma City, OK. The Focus Federal Credit Union is an Equal Opportunity Employer.