Protect Yourself from Fraud

At Focus FCU, your security is our top priority. To help mitigate fraud and protect your account, please follow these important guidelines:

What You Should Know:

  • We will never ask for your personal information such as:
    • Online banking username or password
    • Social Security number
    • Account numbers
    • Any sensitive personal or financial details
  • If you ever receive a phone call, email, or text message asking for this information, do not provide it. Instead, hang up and contact us immediately.

What to Do If You’re Contacted:

  • Do not share your personal information.
  • Hang up immediately if the caller asks for sensitive details.
  • Contact us directly at 405-230-1328 to confirm the legitimacy of the request.

Protecting Your Account:

  • Monitor your accounts regularly for any unauthorized transactions.
  • Enable alerts in your online banking app to track activity in real time.
  • Use strong passwords and update them periodically.

By staying vigilant, you can help us protect your account and your funds from fraudulent activity.