Protect Yourself from Fraud
At Focus FCU, your security is our top priority. To help mitigate fraud and protect your account, please follow these important guidelines:
What You Should Know:
- We will never ask for your personal information such as:
- Online banking username or password
- Social Security number
- Account numbers
- Any sensitive personal or financial details
- If you ever receive a phone call, email, or text message asking for this information, do not provide it. Instead, hang up and contact us immediately.
What to Do If You’re Contacted:
- Do not share your personal information.
- Hang up immediately if the caller asks for sensitive details.
- Contact us directly at 405-230-1328 to confirm the legitimacy of the request.
Protecting Your Account:
- Monitor your accounts regularly for any unauthorized transactions.
- Enable alerts in your online banking app to track activity in real time.
- Use strong passwords and update them periodically.
By staying vigilant, you can help us protect your account and your funds from fraudulent activity.